Crystal Coleman

  • Joined August 2015

Community and Social Media professional.

  • Sunnyvale, CA, United States
Profile photo of Crystal Coleman
Crystal Coleman
Sunnyvale, CA, United States

Availability

Not seeking work

Available

  • Available during business hours only

Commitment

  • Can work 40hrs per week
  • Can commit to 1+ years

Experience

Summary

Nine years of community management, content creation, and social media strategy experience working in the SaaS, small business services, non-profit, academic, and entertainment fields.

Work history

Director of Community
- Defining and implementing overall community engagement strategy. - Researching and developing special member programs, educational, and social events - Working with dev team to improve product from member feedback
Community Manager
- Building community relationships and participation within customer community. - Content strategy, sourcing, and editorial calendar management for flagship company blog (cultivate.ning.com) - Social outreach and support
Advantage Publishing - Business in the Heart of Florida Magazine
Social Media Columnist
• Delivered consistent, search optimized, quality content on deadlines. • Promoted own and fellow writer’s work through social media channels to grow readership. • Worked within publisher standards and delivered content within monthly themes.