Profile photo of Donna Flood-Amaya

Donna Flood-Amaya

Average rate
$1,800/hour
  • Joined February 2015

I am a single mom to two special needs children, vegetarian, and ASD advocate. I am passionate about the reach and efficacy of social media.

  • Harrisonburg, VA, United States
Profile photo of Donna Flood-Amaya
Donna Flood-Amaya
Harrisonburg, VA, United States

Availability

Seeking work

Available

  • Available during business hours and evenings

Commitment

  • Can work 40hrs per week
  • Can commit to 1+ years

Services

Categories

Social Media Community Email

Experience

Summary

I have worked with several major US retailers, food manufacturers, and household consumable products manufacturers in Twitter, Facebook, Instagram and YouTube. My concentration has been with customer service and brand engagement.

Work history

LiveWorld
Brand Engagement Specialist
2005 to present - Live chat support for major US retailer; brand engagement using social media channels.
ZeroChaos
Ad Quality Evaluator
6-2015 - present - Evaluate efficacy and reach of advertising on social media channels.
Wampler Foods/Pilgrim's Pride
Breast Deboning Manager
1991 - 2005 - Manage 3 shift 115 person deboning operation. Left to work at home for my special needs children.

Education

Accreditations

SNHU
BA Psychology
DeVry University
CIS

Skills

Skills

blogger relations community community ambassador programs content curation customer development customer retention customer support data analysis proofreading social media

Tools

Bitly Facebook Facebook Insights Hootsuite Instagram LinkedIn Pinterest Powerpoint Reddit Trello Tumblr Twitter YouTube

Interests

What I read

Dean Koontz, Stephen King, psychology texts

Side projects

Crafting, writing (currently engaged in writing first fiction novel)