Denise W.

Joined November 2014

I live in LA, the land of abundant creativity and versatility! Technical writing, blogging, website design and marketing are my specialities

Los Angeles, CA, United States

Denise W.

Los Angeles, CA, United States

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Services

Experience

Summary

Providing creative, technical and professional writing, blogging, web-design and marketing support for multiple types of organizations in the greater LA area and abroad. This includes the overall development and implementation of all marketing needs.

Work history

Republic Indemnity

Technical Writer (Consultant)

Developed technical documentation, training/user guides for the implementation of Guidewire PolicyCenter system for Workers Compensation carriers. Served as the interface between the business and technology teams allowing for best training scenarios.

Willis Events

Marketing and Communications Writer/Web Design (Consultant)

Provides creative, technical and professional writing, blogging, web design and marketing support for multiple types of organizations. This includes the overall development and implementation of detailed and complex marketing communication materials, etc

Amgen

Project Manager (Consultant)

Managed high-level, complex non-technical projects and creating user guides for training within the constraints of scope, quality, time, and cost, to deliver specified requirements including resource allocation functions with all phases of development.

Yale University

Business Analyst/Technical Writer (Consultant)

Provided support of critical business applications use including troubleshooting applications for internal customers, answering how-to questions, and gathering requirements to aid clients in creating complex queries utilizing strong analytical skills.

MassMutual Financial Corporation

Change Management/Business Readiness Specialist (Consultant)

Developed and executed Business Readiness strategies (to include change management, communication and training) for multiple project teams concurrently. Provided consultation and project management support when external resources.

Prudential Retirement Services

Technical Writer/Trainer (Consultant)

Developed procedures pertaining to the upgrade of the OMNI System as all business applications were affected by the upgrade. These applications include the 401K inbound and outbound transactions, distribution, payments, account balancing, etc.

OptumHealth

Training & Development Specialist (Consultant)

Developed on-line and instructor-led training programs in support of OptumHealth Reporting and Insights deployment and quality assurance efforts to ensure all employee skill levels are cultivated, maintained, and enriched.

Skills

Technical Writer agile methodology social media writing copywriting Copyediting business development social media strategy

Tools

Wordpress Powerpoint LinkedIn Facebook Advertising Twitter Advertising Excel Adobe Creative Suite Eventbrite Google Analytics

Availability

Not seeking work

Available

Available during business hours, evenings, and weekends

Commitment

Can work 40hrs per week
Can commit to 1+ years

Interests

What I read

I read all the time! Most days I can be found twisting my hair through my fingertips completely engrossed in some sort of smutty romance novel. Some days, it's the theater section, what's happening locally and virtually anything enlightening!

Side projects

I love living in LA! Having been born and raised in New England, I am embracing living in SoCal and travelling on the weekends in search of new restaurants, hiking spots, historical places and just breathing in the light and activity of the city.

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