Profile photo of Diana Gaffney

Diana G.

Average rate
$75–150/hour
  • Payable
  • Joined August 2016

I'm a content strategist and writer, removing pain points from entrepreneurs and small business owners || Websites, blogs, social media.

  • San Francisco, CA, United States
Profile photo of Diana Gaffney
Diana G.
San Francisco, CA, United States

Services

Categories

Copywriting Content Strategy Community Email

Experience

Summary

Channeling why people do what they do into simple words, I'm a Content Strategist, Copywriter and Operations Consultant. I love creating and delivering content, and optimizing processes. I've been doing this for over 15 years, in London and the US.

CloudPeep clients

Event Social Media Marketer
Dec 2017 to ongoing

Work history

Director, IT Operations
Promoted the Cosmopolitan brand through 24/7 technology services that delivered high quality guest experiences. Covered all resort/casino IT Operations with specialist teams in Audio/Visual, IT Service Desk and Guest Room technology.
Director, IT Enterprise Operations
Supported the Kimpton Hotel and Restaurants brand with 24/7 IT Operations. Managed remote teams and enterprise-wide services, developed companywide Internal Controls and Operating. Aligned IT services to business needs and cross-functional teams.
WickedWeb Ltd
Production Manager
Based in London, managed production for wickedweb.co.uk, accounted for £2.5 million in annual revenue. Established operations structure without losing studio flexibility. Recognized as "air traffic control" between staff and 25 active clients.

Reviews and references

Summary

Overall
Communication
Work
Knowledge

References

Andrew Wood

Diana has worked for the Festival since March 2016 managing our website and editing our online newsletter. Diana is efficient and meets deadlines. She is also patient and persistent in getting to understand the software that our organization uses for our website and online communications. Her demeanor is professional and courteous and her manner is friendly. She is always willing to offer suggestions and ideas as part of a team to solve problems and further the organization's mission and goals.

Chuck Coveleski

I have worked with Diana to help create great content for our company and for clients. She has an insightful & articulate writing style plus the ability to listen to your needs & develop & write content that speak to your vision and clients. Her recommendations helped us focus on the right content for the most impact. Diana helped us develop a training program focusing on leadership & employee wellness. She was key in helping us have the right information & the most impactful way to state it.

Marie Macaspac

Diana is a joy to work with. She has a positive attitude and is full of creative ideas. She asks great questions and I appreciate her eagerness. She's attentive to deadlines and flexible with edits and changes. We've had the opportunity to work on a few assignments, so I forward to working with Diana on more projects!

Portfolio

Las Vegas Like a Local

One of the few websites that focuses on the "Other Side" of Las Vegas. I created this WordPress site to publish original content dedicated to supporting local Las Vegas.

Freelance Writer for Hoodline, a Hyperlocal Source for News and Information in San Francisco

Meet Christine Blunck, Rosamunde Sausage Slinger And Sidecar Racer: A popular interview I wrote for Hoodline.com that sheds light on sidecar racing, a sport that is not so well known to the general public.

WomenWorkRemote

A platform I developed on WordPress to share information and insights on remote work, diversity & inclusion, women in technology and entrepreneurship. All content is original and based on research and conferences I attend.

Education

Accreditations

Tufts University
BA International Relations and Spanish
WordPress Business Consulting
Inbound Certified
Content Marketing

Skills

Skills

content creation operations wordpress project management analytics research SEO itil customer support

Tools

Trello evernote Tweetdeck Hootsuite microsoft project Google Analytics google doc dropbox slack photoshop android file transfer ipevo Mailchimp Powerpoint Keynote

Availability

Seeking work

Available

  • Available during business hours and evenings

Commitment

  • Can work 25hrs per week
  • Can commit to 1-3 months

Interests

Industries I love

Animals & Pets Ecommerce Food Medtech Philanthropy Tech Travel

What I read

Blogs: CopyBlogger, Neil Patel, Ruth Soukup, Marie Forleo, The Minimalists, Mark Manson. Mags: The New Yorker, NME, Food and Wine. Books: currently The West, Geoffrey C. Ward and Welcome to Biscuit Land by Jessica Thom w Foreword by Stephen Fry.

Side projects

I am managing & producing content for the Vet Suite Blog, a new feature for Muttville Senior Dog Rescue, Muttville was recently featured on CNN. I create original content for my websites www.leavinglasvegasalive.com and www.roadsideraven.com.

Ideal team

I enjoy a dynamic driven by open communication, accountability and integrity and like working with small and medium sized teams. I like a management style supportive of structure that encourages flexibility, creativity and productivity,