Filipa V.

  • Joined January 2018

I´m Filipa , 27 years old, from Lisbon and I worked in the market of tourism and virtual assistant since 2012 when I finished my graduation.

  • Lisboa, Portugal
Profile photo of Filipa Velez
Filipa V.
Lisboa, Portugal

Experience

Summary

Multi-faceted, efficient, and reliable personal assistant professional with 6+ years of experience supporting executives, sales personnel, and managers to improve internal operations for small businesses and enjoying life.

Work history

Executive Account & Lifestyle Manager
Present membership product to future clients Remain in frequent contact with the clients to understand their needs Negotiate agreements with suppliers
Customer Service Manager
Improving customer service experience Taking ownership of customers issues and following problems through to resolution Analyse statistics and compile accurate reports Develop service procedures, policies and standards
Revenue & Marketing Assistant Director
visiting customers - hotels helping to organise market research. compiling and distributing financial and statistical information such as budget spreadsheets
Hóteis Real
Customer Service Manager
Improving customer service experience Taking ownership of customers issues and following problems through to resolution Analyse statistics and compile accurate reports Develop service procedures, policies and standards
Event Planner
Organize facilities and manage all event’s details Conduct pre- and post – event evaluations and report on outcomes Specify staff requirements and coordinate their activities Working with clients to identify their needs and ensure customer satisfaction

Availability

Seeking work

Available

  • Not specified