Hannah R.

  • Joined June 2016

Currently a CSM at a social media marketing SaaS platform. Interested in tech, food, fitness, and social media. An avid reader and writer.

  • New York, NY, United States
Profile photo of Hannah Robins
Hannah R.
New York, NY, United States

Services

Categories

Social Media Strategy Copywriting Community Content

Experience

Summary

Graduated from Colgate Univsersity in 2014. Hired as a Business Development Rep at Offerpop, a SaaS platform for social/participation marketing. After a year in this entry-level sales role, was promoted to Customer Success Manager. Manage client relations

Work history

Offerpop
Business Development Rep
Responsible for finding prospective clients (LinkedIn, data.com, etc.), Cold-calling prospective clients (all verticals) and pitching Offerpop, Cold-emailing prospective clients, Working closely with sales executives when handing off prospective clients.
Offerpop
Customer Success Manager
Responsible for aiding ~60 clients in on-boarding, training, technical questions, and social campaign strategy; Responsible for their contract renewal and expanding their contract. Act as a resource on the platform and best practices for campaigns.

Education

Accreditations

Colgate University
BA in French/Sociology

Skills

Skills

community management content creation copywriting customer retention customer development customer outreach customer support editing social media management writing

Tools

Bitly Facebook Instagram LinkedIn Pinterest Powerpoint Slack Snapchat Twitter Tumblr YouTube iMovie Photoshop Vine

Availability

Not seeking work

Available

  • Available evenings and weekends

Commitment

  • Can work 5hrs per week
  • Can commit to 6 months to 1 year

Interests

Industries I love

Consumer Products Events Food Other

What I read

Websites: Grubstreet, Thrillist, Eater, Popsugar, Buzzfeed, Gothamist
Books: Any new, highly rated fiction (especially thrillers like Gone Girl); Non-fiction for areas of interest

Side projects

Helped to launch social media presence for a very new Startup, ran the Facebook and Twitter pages for about 2 months before they had a full time hire.

Ideal team

I like working with a small team that is collaborative and not competitive. I like to ask questions and would need people willing to answer them. I'm independent and don't need a lot of management.