Jenna Gumpel Volcheff

  • Joined January 2016

A communications and marketing specialist with a focus on building customer loyalty and engagement.

  • New York, NY, United States
Profile photo of Jenna Gumpel Volcheff
Jenna Gumpel Volcheff
New York, NY, United States

Availability

Seeking work

Available

  • Available during business hours, evenings, and weekends

Commitment

  • Can work 15hrs per week
  • Can commit to 1+ years

Services

Categories

Social Media Email Content Public Relations Copywriting

Experience

Summary

After an early career as a pastry cook, I moved out of the kitchen and into communications and marketing. I specialize in content creation, online marketing on a shoestring budget, and customer engagement.

Work history

Media and Communications Manager
Developed Marketing, Customer Service and PR departments from scratch. Grew engaged online communities with a $0 marketing budget and created content for website, sales materials, social media, customer service, PR, packaging & internal communications.
My Wine Tutor
Social Media Consultant
Set up the social media channels for this startup educational website and consulted on social media best practices.

Portfolio

America's First Fair For Life Coconut Water

A blog post written for a progressive brand about their sustainable business certification.

Education

Accreditations

University of Wisconsin-Madison
Bachelor of Arts - Psychology
The Culinary Institute of America - Hyde Park
Associate's Degree - Baking and Pastry Arts

Skills

Skills

social media customer support content creation copywriting PR customer retention writing community management editing communications

Tools

Hootsuite Twitter Instagram Facebook Squarespace Google Analytics Iconosquare Mailchimp LinkedIn

Interests

Industries I love

Consumer Products Entertainment Food Health & Wellness Travel