Waft is a disruptive, 100% digital play which designs fragrances based on customers moods and lifestyle. By entering the WaftLab and joining an olfactive journey, the customer enters the world of customised fragrances and also gets to personalise their perfume bottle choosing the fragrance name and message. For this, Waft partnered with the world’s leading fragrance experts at IFF to bring an innovative vision to life.
- Paula Guino
- Kent Ertugrul
- Emily Cheng
Customer Engagement Specialist (Intercom.io)
Created Tue, 25 Jul 2017
Hiring 1 Peep
- Work type
- Billing type
- Hourly. Invoices are submitted and paid as you go.
- Service fee
- 20%. Sign up and subscribe to a plan to reduce fee.
The main role of the position is to setup all features of the marketing and customer support framework on an existing web-based application using intercom.io. If you’re a self-starter and passionate about joining a small, hungry, high-performing team---this role could be for you.
Responsibilities: Job duties will include, but not necessarily be limited to, the following:
Implement and execute marketing and customer engagement rules and messages with the goal of ensuring that potential customers receive the appropriate messaging and that active users receive appropriate messages (both automated and custom) during their in-app experience.
Qualifications: Appropriate candidates should have the following:
Desire to help people through difficult life circumstances.
Knowledge of or passion for a wide range of customer engagement techniques, tools and concepts... with a particular emphasis on using the Intercom.io platform.
Completed within 2 weeks.
- Describe your experience with Intercom
- Describe your experience with customer engagement
- Describe your educational experience and skills to date