Lauren U.
- Joined January 2017
Experienced Product Manager at 2 eCommerce startups with a slant towards growth. Advises on nailing and communicating your value proposition
- New York, NY, United States
Experience
Summary
As a product manager at an ecommerce startup, I love crafting products driven by strategy and data. I've led 5 site redesigns, with heavy roles in UX/UI, business requirements, and project management.
Work history
Portfolio
Diamond Candles Help Center Redesign
With such a unique product, we were receiving mountains of inquiries every day about how it worked. To help deflect tickets, we invested time in refreshing our help center to be user-friendly and search-primary. Post-launch, we reduced tickets that result from queries by 58%.
Diamond Candles Blog Redesign
The Diamond Candles blog started on a legacy wordpress theme which resulted in a layout that was hard to read and less than engaging in an increasingly visual world. We redesigned the site from the bottom up, prioritizing mobile and visuals to ultimately increase session duration by 100%
Availability
Not seeking workAvailable
- Available evenings and weekends
Commitment
- Can work 10hrs per week
- Can commit to 3-6 months