Profile photo of Maria Ribeiro

Maria R.

Average rate
$30/hour
  • Joined September 2016

Great work capacity, integration, flexibility, dynamism and ability to face challenge and overcoming situations.

  • Barcelona, España
Profile photo of Maria Ribeiro
Maria R.
Barcelona, España

Services

Categories

Admin Email Design Community

Experience

Summary

I have over 10 years of experience performing different roles: administration, customer care. Ability to conduct business in 3 languages: Portuguese (native), English and Spanish.

Work history

Distributor Sales Support EMEA
Consult and insert customer’s orders/needs Monitoring distributors accounts Middle liaison between customers and different internal departments B2B Sales support and Customer Service
Customer Service Agent
In and Outbound calls from/for customers Consult with customers about their service needs or wants Orders and services troubleshooting to better suit customer needs and expectations Middle liaison between sales/partners department and customer
Project Coordinator
Lead an effective team Encourage team members to work productively and proactively in the project Coordinate the development of the work plan Make it up the plan so as to achieve timely project delivery Manage the risks associated with the team
Customer Service Agent
Receiving calls from customers requests for products and services Consult with customers about their product or service needs or wants Troubleshooting of products and services to better suit their needs and expectations
Reservations Agent
Sell Rooms Making reservations and insert them into the system Develop the department reports Assist the manager in some activities: care suppliers, guests

Education

Accreditations

Degree in Product Design
Pastry Course for Beginners
Business plan in commerce

Skills

Skills

communications customer development customer support design search email

Tools

Facebook Illustrator Instagram LinkedIn YouTube

Availability

Not seeking work

Available

  • Available during business hours and weekends

Commitment

  • Can work 25hrs per week
  • Can commit to 3-6 months

Interests

Industries I love

Events Fashion Food Music Travel

What I read

Blogs related with cultural events, music, fashion, food.
Books: Science fiction, whodunit

Ideal team

I see myself working in a small and medium team that enjoys each day with a big smile on their face. Creative environment with an open mind. Forgetting about routines, each day is an adventure, you don't know what is going to happen. Pure adrenaline.