Profile photo of Michelle Merrick

Michelle M.

Average rate
$45/hour
  • Joined March 2019

Experienced freelancing marketing professional with a proven record of managing projects from concept to completion.

  • Frederick, MD, USA
Profile photo of Michelle Merrick
Michelle M.
Frederick, MD, USA

Worked with

Experience

Summary

Results-oriented team manager with a diverse background in operations, marketing and customer service; dedicated to providing excellent customer service, making operational, procedural and marketing improvements while maintaining customer retention.

Work history

Independent Consultant
Freelance sales, marketing and client services support for a change management training and consulting company. Responsible all marketing initiatives including website redesign, blogging, email and social media campaigns.
Independent Consultant
Freelance marketing support for an ophthalmology consulting company. Responsible for all social media communication. Design, write and publish all marketing email campaigns.
VIPdesk
Senior Manager
Managed an outsourced, virtual call center of over 50 FTEs handling an average of 55,000 calls per month for a customer service solution company.
The Center for Effective Performance
Client Relations Manager
Managed a team of Client Relations personnel responsible for customer service and inside sales for training, publishing and consulting company.
Independent Consultant
Designed website.

Portfolio

Implementation Management Associates Website and Blog

Designed all webpages, landing pages, emails and CTA's for small change management training and consulting company using HubSpot. Also responsible for writing and publishing weekly blog articles.

Margie Cantor Interiors

Created website, logo and google account for an interior designer.

Availability

Not seeking work

Available

  • Not specified