Nicole S.

  • Joined February 2017

Content marketer and community builder for startups, small businesses, and creatives.

  • San Francisco, CA, United States
Profile photo of Nicole Singleton
Nicole S.
San Francisco, CA, United States

Worked with

Experience

Summary

Rich history in marketing, account management, customer success, product and more for start-ups.

Work history

Coffee Meets Bagel
Head of Customer Experience
Responsible for Customer Success team, Profile Approval team, bug reporting process, NPS, product marketing, social media, increasing app store ratings and more.
Piqora
Associate Product Manager
Responsible for working cross-functionally and with customers to determine what to build and how to build it.
Piaora
Senior Customer Success Manager
Account Management: Responsible for managing the entire customer lifecycle including onboarding, product adoption, strategy, support, renewal, upsell. Became trusted advisor for social strategy. Closed $200k+ in renewals.
Business Calcium
Account Manager, Digital Marketing
Responsible for optimization of checkout/lead generation, email marketing, social media, SEO, PPC, and remarketing. Built and executed integrated marketing plans.

Availability

Not seeking work

Available

  • Not specified