New York, NY, United States
For over ten years, I've been writing easy to read articles on highly technical subjects, including white papers, technical documentation, and support articles, as well as writing marketing materials when needed.
Director of Technical Communication and Marketing
I planned, wrote, and maintained over 900 help articles in a new help system for their portfolio and partnership accounting software, created a content marketing plan, started a company blog, and started a social media strategy.
I organized, updated, and improved user documentation for desktop and enterprise postal software, including print manuals, HTML Help, and API documentation, as well as wrote case studies and web copy.
Carnegie Mellon University
BS in Technical Writing and Creative Writing
- Not specified