Boca Raton, FL, USA
Master's Degree. A+, Net+ and Sec+. ITILv3 and Graduate Certification.
Owns stocks in over 10+ companies.
Sr. Service Desk Analyst
Experience managing team operations of staff, including organization workflow, delegating, training, motivating, evaluating, performance management and conflict resolution. Provided Technical Support to 200+ Plasma Centers
Help Desk Analyst
Provided 24/7 technical support for critical equipment for sixteen plasma centers remotely Maintained active directory users, computers, groups and IT inventory for company Installed, configured, maintained and monitor workstations, printers
- Not specified