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Santana W.

Average rate
  • Joined December 2016

Dedicated employee with a strong motivation to continuous development in everything I do. Freelancing is my passion!

  • Montego Bay, St. James Parish, Jamaica
Profile photo of Santana Watson
Santana W.
Montego Bay, St. James Parish, Jamaica



I have had experience as a Customer Service Agent, Concierge, Group Events Coordinator, Sales Coordinator and Business Analyst.

Work history

Montego Bay Post Office #1
Assistant Secretary
Assisted with the creation of document templates, typing of documents, sorting of letters and the smooth flow of operations within the office; as well as all other duties assigned by the Manager.
Fiscal Services Limited
Business Analyst Intern
Employed over an 8 week period to gain experience in the role of a Business Analyst. Worked on an assigned project for information elicitation, documentation, conducting interviews for an internal business process of Fiscal Services Limited.
Glamour Destination Management Company
Sales Coordinator​, Group-Events Coordinator & Concierge
Duties included: Prepare and present proposals to clients /meeting planners in an attractive and timely manner, initiate prospering and solicitation of new accounts and maintain current accounts & prepare and distribute monthly reports.
Iberostar Rose Hall Resort & Spa
Public Relations Officer
Responsible for handling guest questions, comments and complaints. Provides continued customer service at the Concierge Desk. Received one week training in Front Desk operations where I learnt how to check-in/check-out guests, and more.
Success Specialist, Junior Manager
Duties include: Provide administrative assistant on projects run by company, compose and publish monthly newsletters, miscellaneous research and support assistance and more.



Montego Bay High School for Girls
Certificate in Business Administration
Montego Bay Community College
Associate Degree in Management Information Systems
The University of the West Indies
Bachelors of Arts in Computer Science


Not seeking work


  • Available during business hours, evenings, and weekends


  • Can work 40hrs per week
  • Can commit to 1+ years