Experienced community builder with online and offline experience. I've worked with startups and businesses at all stages to grow their business, gather sales leads, and retain loyal customers. I use kindness, patience, and empathy in communications.
Susan did a great job! Timely, patient in answering questions and took a personal interest in what I was attempting and how I was going about creating my content. She also provided me additional reference materials on related subjects to educate and assist me with my considerations & process moving forward. She followed up while I was figuring things out and ultimately-most importantly-provided me the SEO data & info that i needed, on schedule & at a very reasonable price. Thank you Cloud Peeps!
Susan understands community as few do; she knows it isn't about broadcasting more noise out into the very loud social world. She uses data and humanity in a way few others do, and approaches each project in a strategic way. I don't think there is a better community manager out there.
I can't speak highly enough of Susan. She's a thoughtful writer, analytics wizard, has solid web dev skills, and is good at connecting with people. But most importantly, and the area where I've been impressed again and again, is her ability to lay out strategy for building community and quickly execute on it. She's got tremendous knowledge in psychology and sociology and understands what motivates people. She's also just a genuinely great person to work with. Recommended without reservation.
- Available during business hours and weekends
- Can work 5hrs per week
- Can commit to 6 months to 1 year
Industries I love
What I read
Blogs: Smashing Magazine, Buzzfeed, AV Club, Sitepoint, Web Design Ledger, Medium, CMX Hub, Feverbee
Youtube: PBS Idea Channel, Numberphile, Comic Misconceptions
Podcasts: Weekly Planet, Community Signal
What I click on from Twitter and Facebook.
The Humanity in Data Podcast with my co-host Hessie Jones. We aim to make technology less ambiguous and highlight its impact on the humans who use it.
I am also working on my first data-visualization project.
I work best in a collaborative environment. Encouraging workplaces that focus on autonomy and responsibility are where I thrive. I work well as a member of a remote team using Skype, Slack, Basecamp and other tools to remain connected.