Profile photo of James Rogers

James Rogers

Average rate
$35/hour
  • Featured
  • Joined November 2014

I'm a fun-loving urban adventure techie. Skilled in scaling customer happiness, developing product roadmaps & executing social/PR campaigns.

  • Oakland, CA, United States
Profile photo of James Rogers
James Rogers
Oakland, CA, United States

Worked with

Availability

Seeking work

Available

  • Available during business hours and evenings

Commitment

  • Can work 35hrs per week
  • Can commit to 3-6 months

Reviews and references

References

Adam Derewecki

Before James started handling marketing and PR for CameraLends, we couldn't get any press. James has lead us through two very important PR launches landing dozens of stories in major industry outlets. Additionally, he keeps our community engaged over Facebook, Twitter and email marketing newsletters. I can't believe how much of a difference James has made!

Experience

Summary

I'm a freelance Product Support Specialist for hire. I've built customer support teams, executed social/PR campaigns, planned growth strategies, squashed bugs and improved customer happiness. I'm comfortable reading code and talking with strangers.

Work history

Product Support/Marketing Specialist
The world's largest 'AirBnb' for photography and video gear. I oversee daily operations, support and marketing.
Head of Community
One of the original apps for Facebook, Causes (now Brigade), is the largest social network for civic engagement and activism in the world. I was the Head of Community and opened support to the entire company.
Development Officer
I helped the community raise millions of dollars for charity.
NCCC Member
I volunteered for a year, working at 4 different nonprofits across the country. Me and my 10-person team worked together on various projects ranging from environmental protection to community development.

Portfolio

Delta Force: Company-wide Support

I spoke at UserConf 2013 in San Francisco, discussing the importance of company-wide support and my experience scaling community at Causes.

How to Announce a Product Launch to Press

I share my experience with CameraLends and our national launch PR campaign.

Education

Accreditations

San Francisco State University
B.A. Geography, Urban Planning

Interests

Industries I love

Advertising & Marketing Consumer Products Ecommerce Government Media PR & Communications Philanthropy Photography Tech Travel

What I read

*National Geographic
*No Film School
*The Bubble (Argentine news outlet)
*NPR

Side projects

I currently manage Community Support and Marketing for CameraLends.com.

Ideal team

AmeriCorps taught me the virtue of being flexible. I can manage myself on any team and reach ambitious goals, often in an 'unfamiliar' environment.