Profile photo of zainab khan

zainab k.

Average rate
$30/hour
  • Joined August 2016

Anthropology Graduate. Formerly Operations + Customer Experience at a fashion startup in New York. Community | Social Media | Content

  • LONDON

Services

Categories

Community Content Social Media Admin Marketing

Experience

Summary

A dedicated and creative individual with recent experience in operations at an ecommerce startup in London & New York. With a ‘sleeves rolled up’ attitude, ready to embrace challenges with passion and enthusiasm and solve problems creatively.

Work history

Operations and Customer Experience Lead
- Researched, implemented and managed operational infrastructure across New York + London - Created a continuous improvement manual on operations and customer service strategy to help team members understand how, why, what behind the company
Content Freelancer
Mileage Media
London Curator
- 3460 Miles: Editorial driven community connecting creatives between New York and London - Curating the content: London’s startup and events, a featured interview - Connecting with the community in London

Portfolio

3460 Miles = January Edition

3460 Miles is an editorially driven community that connects London & New York creatives. The newsletter is sent monthly and curated by myself and my New York curator, Erica Berger. For the month of January, I was the featured passenger.

Ownbrown Instagram

From June onwards, as a freelancer for Nuanced - I started managing the content for their client: ownbrown. Redirected the client's Instagram channel.

Education

Accreditations

University of Bristol
Archaeology & Anthropology BA 2.1

Skills

Skills

blogger outreach community content creation strategy digital marketing adaptive organised

Tools

Asana Basecamp Slack Buffer Hootsuite Powerpoint excel mac Html

Availability

Not seeking work

Available

  • Available during business hours, evenings, and weekends

Commitment

  • Can work 16hrs per week
  • Can commit to <1 month

Interests

Industries I love

Ecommerce Fashion Health & Wellness Tech

What I read

Wired, Tech Crunch, Fast Company, Vogue, The Alchemist, Gary Vee, Tim Ferrris

Side projects

Started a storytelling platform for South Asian / @DearDesiParents
Henna Artist/ @Coffeeandhenna